Product and Software: This article applies to all Aruba controllers and ArubaOS versions.
CLI
To save a snapshot of the logs into flash:
tar logs tech-support
To copy the file to another device:
[FTP] copy flash: logs.tar ftp: <server IP> <user> <password> <remote filename>
[TFTP] copy flash: logs.tar tftp: <server IP> <remote filename>
[SCP] copy flash: logs.tar scp: <server IP> <user> <remote filename>
Password:***** <-------- enter your password
The authenticity of host '10.215.1.150 (10.215.1.150)' can't be established.
RSA key fingerprint is e3:9f:c6:10:7a:8d:ca:a9:61:73:d6:2f:04:c7:e8:4d.
Are you sure you want to continue(y/n): y <--------- press 'y'
WebUI
Navigate to Maintenance > File / Copy Logs.
You can directly download logs from the controller by checking the "Download Logs" radio button and clicking Apply.
If you want to include the tech-support log in the downloaded file for troubleshooting purposes, check the "Include technical support information" box before downloading.
