This article provides information on collecting a Lync client's historical call information and Call Quality Parameters.
Controller running AOS 6.4
Controller integrated with Lync server, running LDL v1.1
Client running Lync for Voice/ Video or File share
Network Topology :
Ensure that port number for Lync server communication has been configured on controller.
(Master-6.4-Lync) #show web-server
Web Server Configuration
Cipher Suite Strength high
SSL/TLS Protocol Config sslv3 tlsv1
Switch Certificate default
Captive Portal Certificate default
IDP Certificate default
Management user's WebUI access method username/password
User session timeout <30-3600> (seconds) 900
Maximum supported concurrent clients <25-320> 75
Enable WebUI access on HTTPS port (443) false
Web Lync Listen Protocol/Port Config http:15000
Below command can be used to collect Call parameters and Historical information of a Lync client.
Detailed client specific information on its Lync performance can be seen in the GUI dashboard.
To troubleshoot a specific client's specific call, CDR can be noted from the above output and below command can be used to check corresponding call info including periodic samples.