Controller Based WLANs

Issue when installing Visualrf planner on windows 8

by on ‎07-14-2014 01:36 AM

Question : What can we do when we get "Installer User Interface Mode Not Supported" error while installing Visualrf planner tool on windows 8.

 

Environment Information : Os : Windows 8

 

Visualrf planner tool version : 7.5

 

Symptoms :

When we try to install visualrf planner tool on windows 8 using the exe file we will come across  error "Installer User Interface Mode Not Supported" as show in the screen shot below,

rtaImage.png

 

Cause : This is because visualrf 7.5 is not compactible with windows 8

 

Resolution : We can follow the below steps as a work around to get visualrf planner tool installed on windows 8.

·         Right click on VisualRF Plan installer executable.

·         Select Properties.

·         Click on the 'Compatibility' tab. 

User-added image


·         In the 'Compatibility mode' section, check 'Run this program in compatibility mode for' check box and in            the drop down, select 'Windows 7'.



User-added image


·         Click on Apply or OK. 

·         Double Click on the executable.

 

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