Controller Based WLANs

Matrix with the features available on SDN API but not on Lync Heuristics

Aruba Employee
Q:

This article provide us the differentiator to SDN API as compared to Lync call classified using media classification or heuristics. It also contains the the matrix of features available on SDN API but not on Lync Heuristics



A:

 

1. With Heuristics, visibility(CDRs) and prioritization to desktop-sharing and file-transfer is not supported. With SDN API based Lync ALG, desktop-sharing and file-transfer are supported, CDRs are available and sessions are prioritized.

2. When Lync call is prioritized using heuristics the End-to-End call quality such as MOS, end-to-end delay, jitter and packet-loss are not available. With SDN API, End-to-End Quality parameters are received from SDN API.

 

Below is a table with the list of fields in the CDR and UI-Dashboard that are not available with heuristics.

Visibility to

Heuristics

SDN API

Comments

UCC Call ID

Not Available

Available

This is useful to stitch together call legs
of a single call

Called Party

Not Available

Available

 

Direction of Call

Not Available

Available

(IC)Incoming/(OG)Outgoing

Client Name

Not Available

Available

User-Agent or user name of the UCC Client 
used to sign-in to the application

MOS

Not Available

Available

 

MOS Band

Not Available

Available

 

End-to-End-Delay(msec)

Not Available

Available

 

End-to-End-Packet Loss(%)

Not Available

Available

 

End-to-End-Jitter(msec)

Not Available

Available

 

Desktop Sharing CDR

Not Available

Available

Desktop-sharing session

File Transfer CDR

Not Available

Available

 

Codec

Not Available

 

Available

With heuristics, codecs  are not displayed
for calls made by certain devices.

 

 

 

 

UI Dashboard

Heuristics

SDN API

 

Call Quality-End-to-End Tab

Not Available

Available

 

Call Quality vs Client Health Scatterplot- End-to-End

Not Available

Available

 

 

Version history
Revision #:
2 of 2
Last update:
‎03-25-2017 07:49 AM
Updated by:
 
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