Controller Based WLANs

What is the message "Error getting information: command is not supported on this platform" meant for ?

When we navigate to the Configuration tab of the controller's WebUI, the controller may display an error message "Error getting information: command is not supported on this platform". This error occurs when we upgrade the controller from the WebUI and navigate to the Configuration tab as soon as the controller completes rebooting. This error is expected and disappears after clearing the web browser cache.

Version History
Revision #:
1 of 1
Last update:
‎04-09-2015 05:00 AM
Updated by:
 
Labels (1)
Contributors
Comments
Oscar_A

https://support.arubanetworks.com/DownloadSoftware/tabid/75/DMXModule/510/EntryId/21207/Default.aspx

 

When you navigate to the Configuration tab of the controller's WebUI, the controller may display the Error getting information: command is not supported on this platform message. This error occurs when you upgrade the controller from the WebUI and navigate to the Configuration tab as soon as the controller completes rebooting. This error is expected and disappears after clearing the Web browser cache.

Search Airheads
Showing results for 
Search instead for 
Did you mean: 
Is this a frequent problem?

Request an official Aruba knowledge base article to be written by our experts.