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Articles relating to existing and legacy HPE Aruba Networking products and solutions including IAP, Central / HPE Aruba Networking Central, MSR, and Outdoor Mesh
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How to enable support access in Aruba central version 2.2.x ? 

Mar 26, 2017 03:40 AM

Q:

How to enable support access in Aruba central version 2.2.x ?



A:

Prior to 2.2.0 Aruba central version,  "Support Mode" access been enabled under User Management option as shown below:

 

 

From 2.2.0 Aruba central version, there is a change in enabling "Support mode access".

In user management there is a "Action" button.

Once we click on "Action" button, we will be able to see "Support Access" Radio button which can be enabled for troubleshooting purpose.

 

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