Controller-less WLANs

What are the possible ways to access the customer central account for troubleshooting?

Aruba Employee
Q:

What are the possible ways to access the customer central account for troubleshooting?



A:

For troubleshooting at times we may require to access the customer central account.

There are two possible ways we can access the customer central account.

1. Requesting customer to enable "Support Mode" under User Management option.

 

 

2. Request customer to add our email address in User management option as shown below:

 

 

Version history
Revision #:
2 of 2
Last update:
‎05-17-2016 04:07 PM
Updated by:
 
Labels (1)
Contributors
Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: 
Is this a frequent problem?

Request an official Aruba knowledge base article to be written by our experts.