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AP 105 not showing up for provisioning

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  • 1.  AP 105 not showing up for provisioning

    Posted Mar 10, 2014 07:54 AM

    I probably made a mistake, but we had two APs that have been unlicensed for a month or so. I finally received the licenses, but they didn't show up for provisioning. So, I "cleared" them from the "down" APs listed under monitoring. 

     

    Unfortunately, they still don't show anywhere within the controller. Help?



  • 2.  RE: AP 105 not showing up for provisioning

    EMPLOYEE
    Posted Mar 10, 2014 08:08 AM

    Go into Maintenenance> WLAN> Reboot AP and reboot both access points if you can.



  • 3.  RE: AP 105 not showing up for provisioning

    Posted Mar 10, 2014 08:11 AM
    They don't show at all.


  • 4.  RE: AP 105 not showing up for provisioning

    EMPLOYEE
    Posted Mar 10, 2014 08:12 AM

    Can they be physicially located and rebooted?  If so, try that, because at this time we do not know why they are not up.

     



  • 5.  RE: AP 105 not showing up for provisioning

    Posted Mar 10, 2014 08:42 AM

    Strangely enough, they still don't show up. I pulled them down, grabbed their MAC address and plugged back in. Still not coming up.

     

    Does "clearing" them put them in some type of black list?



  • 6.  RE: AP 105 not showing up for provisioning

    EMPLOYEE
    Posted Mar 10, 2014 08:56 AM
    it does not. What method do your access points use to discover the controller?


  • 7.  RE: AP 105 not showing up for provisioning

    Posted Mar 10, 2014 10:33 AM

    dhcp



  • 8.  RE: AP 105 not showing up for provisioning
    Best Answer

    Posted Mar 10, 2014 01:56 PM
    Try consoling into one of them and see if it discovers the master over DHCP


  • 9.  RE: AP 105 not showing up for provisioning

    Posted Mar 10, 2014 02:11 PM

    No it does not. I have tried purgeenv and factory_reset. DHCP just repeats and eventually times out.

     

    Strange that the two APs are the only ones experiencing an issue.



  • 10.  RE: AP 105 not showing up for provisioning

    Posted Mar 10, 2014 03:46 PM
    i think Is a little silly but when u assign to the ap the máster y serverip do u Save the cobfiguration? i have the same problemas And this was the answer And the other could be that maybe ur pool of dhcp Is full or duplicating ur Ip so the ap can get to the controller


  • 11.  RE: AP 105 not showing up for provisioning

    EMPLOYEE
    Posted Mar 10, 2014 03:59 PM
    Take the next step. Do you have dhcp leases available?


  • 12.  RE: AP 105 not showing up for provisioning

    Posted Mar 11, 2014 07:52 AM

    I am now convinced that there is something wrong with a single AP. I rebooted the other problematic AP and it came back up in the management console. The second however, does not get an IP on any VLAN. Other devices get IPs on the same cable etc.