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Occasional Contributor II

AP 365 , Central Setup

Having issues getting AP 365 to show up in Access points in Central.  Any suggestions.

 

I can logon to the Setmeup page and enter the static IP address, save and reboot the device but it doesn't show up in Central.  I manually added the device in central, assigned subscription but it never shows up under Access Points. 

Aruba Employee

Re: AP 365 , Central Setup

Hi Yuri,

 

Please check the following:

 

1. Is the clock on IAP showing the correct time?

 

#show clock

 

2. Is there a valid DNS server assigned to the IAP in order to resolve the Central URL ?

 

# ping google.com

 

If DNS is working, we should see the response from google.com

 

3. Is there a firewall on the network which could be blocking the HTTPS communication between IAp & outside network.

 

4. Please attach the following outputs:

 

#show version

#show aps

#show clock

#ping google.com

#show log provision

#show activate-status

#show ap debug cloud-server

# show log ap-debug | include awc

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