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AP rebooted unexpectedly

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  • 1.  AP rebooted unexpectedly

    Posted Sep 04, 2018 05:58 AM

    Hello,

     

    We have an AP that reboot unexpectedly 2-3 times per day.

    Here is the information :

     

    Aruba Operating System Software.
    ArubaOS (MODEL: 305), Version 8.3.0.0
    (c) Copyright 2018 Hewlett Packard Enterprise Development LP.
    Compiled on 2018-04-28 at 07:13:59 UTC (build 64659) by p4build
    FIPS Mode :disabled

    AP uptime is 1 hour 23 minutes 54 seconds
    Reboot Time and Cause: Reboot caused by kernel panic: Rebooting the AP because of FW ASSERT
     

    What could i do?

    Thanks for help

     



  • 2.  RE: AP rebooted unexpectedly

    EMPLOYEE
    Posted Sep 04, 2018 06:15 AM
    You should upgrade to the latest 8.3.0.2. if it still has a problem, you should open a tac case.


  • 3.  RE: AP rebooted unexpectedly

    Posted Feb 24, 2020 11:49 AM

    ArubaOS 8.3.0.12 Release Notes

    Its odd that the notes show this resolved with the 300 series access points but then show it as a known issue for the AP-315.

    Here is the resolved issue:

    AOS-184474 — Symptom: An AP crashed and rebooted unexpectedly. The log file listed
    the reason for this event as kernel panic: Rebooting the AP because
    of FW ASSERT. Enhancements to the wireless driver resolved this issue.
    Scenario: This issue was observed in 300 Series access points running
    ArubaOS 8.2.2.0 or later versions.
    Duplicates: AOS-186793, AOS-186872, AOS-186971, AOS-189390, AOS-
    190362, AOS-192337, AOS-194239, AOS-194677, AOS-195037, AOS-
    195056, AOS-196028, AOS-196378, AOS-196861
    AP-Wireless 300 Series
    access points
    ArubaOS
    8.3.0.6
    Table 6: Resolved Issues in ArubaOS 8.3.0.12
    ArubaOS

    -----------------------------------------------------------------------------------------

    Here is the known issue:

    AOS-
    182073
    AOS-
    183743
    — Symptom: An AP crashes and reboots unexpectedly. The log files lists the
    reason for the event as Reboot caused by kernel panic: Rebooting the
    AP because of FW ASSERT.
    Scenario: This issue is observed in AP-315 access points running ArubaOS
    8.3.0.5 or later versions.
    Workaround: None.
    IPsec AP-315 access
    points
    ArubaOS
    8.3.0.5