Dear community, I am facing an issue with a project recently implemented and I am hoping for some pointers if at all possible in terms of diagnosing and hopefully remedying the issue if its a network problem. The network solution comprises of a HPE Aruba 2920 Switch stack with Aruba 225 access points and a number of networked multimedia presentation devices.
The client environment comprises of a number of collaboration / meeting spaces, users connect to the corporate WIFI (ARUBA instant 225 cluster) and once connected to the network, users are able to access a networked presentation devices for each area which sit on the LAN. The presentation devices are WePresent WIPG 2000’.(http://www.wepresentwifi.com/) which basically allow PC / MAC and mobile devices to perform screen mirroring to a high definition display for the purposes to presentation / collaboration using an app called MirrorOp presenter.
When the users connect and authenticate to the wireless network, the access point drops them on to one of a number of VLANS hosted on the Aruba 2920 stack. VLAN 20 for admin personnel. VLAN 30 for member personnel and VLAN 50 for guests. The network presentation devices reside in VLAN 60.
What the client is experiencing is what appears to them to be performance related issues (stuttering video and audio) when playing video content from a connected wireless device. Screen mirroring using the presentation devices works well otherwise.
Aruba instant virtual controller shows excellent connection speeds (dependant on client), the switch shows relatively low port utilisation when video presentation is taking place. The wireless network is in very good health with AP’s showing low utilisation and all green lights in terms of interference, client connection speed etc. There are no network restrictions or bandwidth contracts in place and clients are able to obtain maximum possible connection speeds and throughput on the local network.
The AP’S are connected to the Switch stack with LACP (2 x 1Gbe uplinks), the wireless presentation devices are 1Gbe and connect to the 2920’s.
The network is under low utilisation, just a handful of people on there, surfing the web etc. There are no errors / packet loss reported by the switch.
As you can appreciate the finger is beginning topoint at the network and I am keen to ensure this is eliminated as a cause.
Please does anyone have any experience of working with such multimedia presentation devices combined with Aruba switches and AP’s, are there perhaps any specific configuration settings recommended within the IAP or 2920’s for this type of multimedia use case. Are there any recommendations you can perhaps make in terms of investigating / diagnosing this, any hep appreciated.