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Contributor II

Aruba AP225 issue over AOS 6.4.4.10

Hi everyone, we are facing issues here on AP225 wired port after upgrading to AOS 6.4.4.10 from 6.4.2.6. All AP's where fine from 6.4.2.6 we have 135/134, 124 and 225 until we upgrade to 6.4.4.10 the suddenly all AP225 wired port goes down as per investigation after the came up for a min up then after a 30 sec it goes down. Attaching 

power injector to the 225 wont change the behaviour.

 

Maybe somebody face the same issue would mind to share how they fix it. I still have a pending TAC case at the moment. 

Guru Elite

Re: Aruba AP225 issue over AOS 6.4.4.10

What kind of power injector are you using?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Aruba AP225 issue over AOS 6.4.4.10

Its a PowerDsine PD-3501G with 48Vdc ,0.35 A, output  

Guru Elite

Re: Aruba AP225 issue over AOS 6.4.4.10

It is because your injectors only support 802.3af.  You need a 802.3at injector for the second ethernet port to work on the ap-225:

http://community.arubanetworks.com/aruba/attachments/aruba/HardwareInstallationGuides/47/1/AP-22X%20Installation%20Guide%20Rev%2003.pdf

Screenshot 2016-11-23 at 07.02.45.png

 

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Aruba AP225 issue over AOS 6.4.4.10

Why is that the AP225 needs power injector upon upgrading to 6.4.4.10 while in 6.4.2.6 dont need to.?

Guru Elite

Re: Aruba AP225 issue over AOS 6.4.4.10

You had a TAC case open.  What was the determination?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II

Re: Aruba AP225 issue over AOS 6.4.4.10

We have upgrade one of our controller from 6.4.2.6 which the AP225 works fine specialy the extra wired port now we upgraded to 6.4.4.10 all of the AP 225 wired port wont work and wireless works fine. Now it ask us to use for Additional power injector to make it work while on the 6.4.2.6 it doesnt require.

Guru Elite

Re: Aruba AP225 issue over AOS 6.4.4.10

Does TAC have all of your information?  What did TAC say?  We would only be guessing here, because we do not have all your information on this forum.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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