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Aruba Instant Internal Server Authentication Failure With Complex Passwords

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  • 1.  Aruba Instant Internal Server Authentication Failure With Complex Passwords

    Posted Oct 04, 2012 02:12 PM

    Hardware - Aruba IAP-105

    Software - 6.1.3.4-3.1.0.0

     

    I've got an IAP 105 that I'm trying to set up a WPA2 Enterprise SSID on.  I've successfully got the SSID built, but wasn't able to authenticate to the SSID.  Both my devices (an iPhone4S and a Nexus 7 tablet) report authentication errors, as does the IAP.  So I thought, maybe somehow I'm flubbing my password.  So I changed my password to "abc123" and lo and behold it worked.  So I changed it back to my normal password, and it failed again.  Baffled that maybe somehow my password length (>12 characters) was causing the problem, I changed the password to "1234567890" which again, worked.  Back to my password again, not so much.  I finally changed the password to "abc123ABC456" and was then able to reproduce the password not working.  This password is very similar to the one I want to use, that is, both capital and lower case letters, some numbers, and no special characters.  It appears that if I have any complexity at all in the password, authentication fails.  Ideas anyone?



  • 2.  RE: Aruba Instant Internal Server Authentication Failure With Complex Passwords

    EMPLOYEE
    Posted Oct 04, 2012 02:38 PM
    @daringone wrote:

    Hardware - Aruba IAP-105

    Software - 6.1.3.4-3.1.0.0

     

    I've got an IAP 105 that I'm trying to set up a WPA2 Enterprise SSID on.  I've successfully got the SSID built, but wasn't able to authenticate to the SSID.  Both my devices (an iPhone4S and a Nexus 7 tablet) report authentication errors, as does the IAP.  So I thought, maybe somehow I'm flubbing my password.  So I changed my password to "abc123" and lo and behold it worked.  So I changed it back to my normal password, and it failed again.  Baffled that maybe somehow my password length (>12 characters) was causing the problem, I changed the password to "1234567890" which again, worked.  Back to my password again, not so much.  I finally changed the password to "abc123ABC456" and was then able to reproduce the password not working.  This password is very similar to the one I want to use, that is, both capital and lower case letters, some numbers, and no special characters.  It appears that if I have any complexity at all in the password, authentication fails.  Ideas anyone?

    Daringone,

     

    Thank you for your info. 

     

    We are in the middle of investigating this. 

     



  • 3.  RE: Aruba Instant Internal Server Authentication Failure With Complex Passwords

    Posted Oct 04, 2012 03:55 PM

    I've downgraded to 6.1.3.1-3.0.0.2 and the problem has been resolved.  I'll be happy to help test solutions to the 6.1.3.4-3.1.0.0 when available.



  • 4.  RE: Aruba Instant Internal Server Authentication Failure With Complex Passwords

    Posted Oct 05, 2012 12:50 PM
    daringone,

    I would recommend you to open a TAC case regarding this.

    Thanks,


  • 5.  RE: Aruba Instant Internal Server Authentication Failure With Complex Passwords

    Posted Oct 09, 2012 11:33 AM

    I don't need the latest and greatest in this case.  This is literally my personal IAP.  I'll wait until the kinks are worked out and then upgrade again.



  • 6.  RE: Aruba Instant Internal Server Authentication Failure With Complex Passwords

    Posted Jan 27, 2013 07:48 AM

    I am also setting up an Instant 105 for personal use. I am currently getting DHCP from a Netgear Router. How do I configure the Instant to be the DHCP Server? What options will I have and will it manage my Wired clients as well? The 105 is connected to a POE switch as well as the other desktops.