04-27-2016 06:12 AM
Hope you are well.
I have a query regarding Aruba's partner care programme. Could someone please shed some light on it, as to what it is for and what is included and excluded please? Does it cover warranties, firmware updates, return to base etc.
Solved! Go to Solution.
04-28-2016 12:35 AM
The Aruba Partner Care program is only available for channel partners (VARs); and allow partners to bundle their own services with an HPE Aruba backend for backup.
If you are a channel partner, or like to become one, please contact your local HPE Aruba sales/channel team for the details of the program. If you don't know how to find them, please use the following contact form: http://www.arubanetworks.com/company/contact-us/contact-us-form/ ; select: Contact Sales and your country. In case you need additional help, send me a Direct Message through the Airhead community with your contact details, and I will make sure your local partner team will get in contact.
If you have urgent issues, please contact your Aruba partner or Aruba TAC (click for contact details).