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CPPM doesn't get updates from Aruba Activate

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  • 1.  CPPM doesn't get updates from Aruba Activate

    Posted Mar 26, 2014 05:42 PM

    Hi

    Our CPPM cluster is not getting updates from Aruba Activate. I've noticed the problem since I've upgraded the cluster.

    In the release notes there is a bug which has been fixed for the 6.3:

     

    "20411 Corrected an issue where CPPM did not get updates from Aruba Activate when some device attributes
    were not present"

     

    I'm not really sure if I'm hitting this bug or there is a new one.

    Anyone facing this issue?

     

    Regards,

    Antonio

     



  • 2.  RE: CPPM doesn't get updates from Aruba Activate

    EMPLOYEE
    Posted Mar 27, 2014 08:19 AM

    If you open a support case, they can assist.  Can you upgrade and retest?



  • 3.  RE: CPPM doesn't get updates from Aruba Activate

    Posted Mar 27, 2014 08:48 AM
    Thanks. I have a case with Aruba but I haven't received an answer yet. Cluster is running the latest version. I noticed when I promoted another publisher I received the rap database but still not updated since .