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Cant connect to instant.arubanetworks.com suddenly

I am a small business owner not an IT worker.

I have had the IAP-2015 set up connected to a switch getting DHCP for a number of months. It is connected to a POE injector. And is set as a WiFI access point.

I cannot access the device. Last time I tried a few months ago and it was accessible. I tried power cycling it.

The connections to it work fine.

I do not have a console cable. When I installed it i simply plugged it into my switch whcih is connected to my Router serving DHCP. I then accessed it via the browser at https://instant.arubanetworks.com:4343/#home

 

Is there some other connection method or any other means of accessing it? Any help would be great...

 

Guru Elite

Re: Cant connect ot instant.arubanetworks.com suddenly

Can you attempt to ping instant.arubanetworks.com while connecting to it?
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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New Contributor

Re: Cant connect ot instant.arubanetworks.com suddenly

I am able to ping Screen Shot 2017-04-25 at 9.35.39 AM.png

Guru Elite

Re: Cant connect ot instant.arubanetworks.com suddenly

Try to open that IP address in a browser http://192.168.0.17
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
New Contributor

Re: Cant connect ot instant.arubanetworks.com suddenly

That worked!

Thank you!

Why is that?

New Contributor

Re: Cant connect ot instant.arubanetworks.com suddenly

have you guys figured this out? i am having the same issue... on my old laptop i can connect to https://instant.arubanetworks.com:4343 with no issues, can ping - everything works... on new laptops (3 new laptops) - no luck accessing it or even pinging - returns nothing... but once in a while, randomly it would actually connect - happened maybe 2-3 times and i have no idea why. rebooting mac/rebooting ssid doesn't solve the mystery... i am lost and have no idea what to do here - checked all certificates on my mac, tried most but i don't understand how at the same time one laptop can ping instant.arubanetworks.com and another sees nothing while connected to the same ssid... any help would be amazing! 

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