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Occasional Contributor II
Posts: 16
Registered: ‎06-23-2015

Client associates and immediately disconnects

Hello,

 

I've got a strange problem in 1 of our iAP sites, 1 particular device (bluesky tablet) connects to an SSID and then immediately disconnects:

 

Client Match Action Table
-------------------------
Station            Old State  New State  Reason             Radio  Time
-------            ---------  ---------  ------             -----  ----
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      16:17:17
b0:df:3a:7f:a4:bc  Normal     Normal     Client associated  0      16:17:19
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      03:54:23
b0:df:3a:7f:a4:bc  Normal     Normal     Client associated  0      03:54:24
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      15:27:24
b0:df:3a:7f:a4:bc  Normal     Normal     Client associated  0      15:27:29
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      15:27:39
b0:df:3a:7f:a4:bc  Normal     Normal     Client associated  0      15:27:44
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      15:28:00

Total 9 Records

 

 

208060-AP04-Office# sh ap client-match-history client-mac B0:DF:3A:7F:A4:BC

Client Match Action Table
-------------------------
Station            Old State  New State  Reason             Radio  Time
-------            ---------  ---------  ------             -----  ----
b0:df:3a:7f:a4:bc  Normal     Normal     Client associated  0      15:27:27
b0:df:3a:7f:a4:bc  Normal     Normal     Client left        0      15:27:30

Total 2 Records

 

Any idea what would cause this behaviour? The tablet has been replaced multiple times and shows the same behaviour, and other (different) devices connect to the same SSID no problem, we also other sites working fine with the bluesky tablet....

 

 

Cheers,

 

Danny

 

Guru Elite
Posts: 21,512
Registered: ‎03-29-2007

Re: Client associates and immediately disconnects

Are you using encryption?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 16
Registered: ‎06-23-2015

Re: Client associates and immediately disconnects

The SSID this connects to uses WPA-2 key encryption with a shared passphrase

 

 

Cheers,

 

Danny

 

Guru Elite
Posts: 21,512
Registered: ‎03-29-2007

Re: Client associates and immediately disconnects

Has the client ever worked?  The logs look like the client is just going away.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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