03-23-2017 11:55 AM
We have 3 IAPs (215, 2pcs 205) and I would like to delete them from Aruba Central. I disconnected them from network, I was able to delete this way the APs from Aruba Central. I revoked the licenses from APs in My Devices menu. I restarted the APs. Still they are connected to Aruba Central and I do not have control over my devices. Please advise! Thank you!
Solved! Go to Solution.
03-23-2017 06:08 PM
Central fetches device information from Activate. If the IAPs were added in Activate, then it will show in Central.
Do you have a TAC ticket open for this?
03-30-2017 09:23 AM
IAP's would be controlled by Central only if licenses are assigned to it.
If there is no license assigned to them, you should have local access to the IAP & should be make configuration changes.
If possible , share the screenshot from the subscription assignment page.
04-04-2017 01:19 AM
Yes, that is clear.
I assigned the licences to the devices and Central controlled them.
I unsubscribed them, took them offline, deleted them from Central. After powering them back on, Central displayed the devices unsubscribed, but loging on to the local Virtual Controller, it was saying Central: Connected, I couldn't controll my devices.
I checked back on Central, it was saying unsubscribed for the devices, but it was showing all APs active, and Central was controlling them. As if Central couldn't release the devices for some reason. It would be nice to be able to receive the control back from Central over my devices, since I installed Instant OS on our AP-367s, they are working, but Central says they are unsupported and they cannot connect to our prevoius devices (IAP-205, IAP-215). I would like to have the control back on our Master VC (IAP-215) and be able to connect the 367s to the same network and Master VC.
04-04-2017 01:32 AM
Do you have the license assigned to this device currently?
Please share your customer ID which is seen on central interface or email address that you use for logging in to central