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IAP 105 + 4.0.0.1 and reboots

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  • 1.  IAP 105 + 4.0.0.1 and reboots

    Posted Dec 07, 2013 12:07 PM

    Hi All,

     

    We have deployed 2 IAP-105's in a night club using Client Match feature and firmeware 4.0.0.1 sadly the devices seem to reboot themselves every so often. I have seen others reporting similar behaviour. We would need a fix quickyl since our solution depends on rock solid wifi.

     

    Thanks,

    Serge



  • 2.  RE: IAP 105 + 4.0.0.1 and reboots
    Best Answer

    Posted Dec 07, 2013 12:34 PM

    Please open a case with TAC so they can debug the root cause of the reboots and work on a fix.



  • 3.  RE: IAP 105 + 4.0.0.1 and reboots

    Posted Dec 13, 2013 04:01 PM

    I have not yet opened the case with TAC but just wanted to confirm that a rollback to firmware 3.4.0.3 has resolved the reboot issue. As in we dont see any reboots anymore.

     

    There is without a doubt an issue or two with 4.0.0.1, possibly related to load since we have a second site running a similar setup on 4.0.0.1 and have not seen any reboots. Could also be a combination of load + Client Match

     

    Thanks,

    Serge



  • 4.  RE: IAP 105 + 4.0.0.1 and reboots

    Posted Dec 16, 2013 06:33 AM

    can we show version to see the reboot reason? 



  • 5.  RE: IAP 105 + 4.0.0.1 and reboots

    Posted Jan 11, 2014 12:13 PM

    Just a quick update.

     

    I rolled the customer back to 3.4.0.x for the holiday since I could not afford to have things go wrong. Now that we are past that I have updated to 4.0.0.2

     

    Been running for a few days with no reboot but I have not re-enabled client-match. Next step will be to enable client match and see how that goes.

     

    Serge