04-18-2013 08:51 AM
I am pretty new to this stuff. We bought two IAP-105s and they are in a mesh together. I can access the admin page and see there are two of them. We bought a third IAP-105 and it won't join them. I checked the bottom and it says IAP-105 as I know many people have had the problem of trying to add an AP-105.
PWR solid green
ENET blinking green
11AN solid red
11BGN solid red
It's strange also because once I joined the two APs together the 'instant' SSID disappeared. Should this happen? Is this why auto-join is not working? The SSID of our network that I setup is still there and works fine.
What can I try? Where should I go from here?
04-18-2013 09:02 AM
The "Instant" SSID is the provisioning SSID so you can configure the AP over the air. This disappears after your real SSIDs are configured and someone has successfully attached to the real SSIDs. Also, if one AP has been configured it becomes the "master" AP for the group -- we call it the "Virtual Controller (VC)". When a new member AP joins the group the VC automatically pushes the config to the new member so you will never see the "Instant" SSID from the new AP.
Auto-Join is enabled by default and it allows new member APs to join the group.
It is possible that your third AP is unable to join due to a SW mismatch. Check the version on the two APs then check the version on the third.
Also, make sure that "Extended SSID" support is disabled as this would prevent the mesh link from coming up.
04-18-2013 09:06 AM
Thank you for the information.
My current IAP-105s are up to date with firmware. This new one is probably not. Would that keep it from joining? If so, how do I go about updating this IAP-105 if I can't get to it?
I have tried resetting the new IAP by holding down the reset button and plugging it in but it didn't help.
04-18-2013 09:17 AM - edited 04-18-2013 09:18 AM
Our SW updates are hosted on our cloud-based SW update server. First, however, updates are posted to our Tech Support site and they appear on the Cloud 3 - 4 weeks later. If the latest update has not made it to the cloud yet then the new AP cannot get the latest. You can log into the TAC site and download a copy to your PC. Have the 3rd IAP on an isolated Vlan (from the other 2) and connect to its WebUI, go to Maintenance>SW Updates> then browse to your PC and point to the update on your PC.
04-18-2013 10:01 AM
Ok so I hooked this up to a stand alone switch (off our network) and it came up with instant and I am able to get into the GUI. It's the same version of firmware as my current IAP-105s.
What should I do now? Why would it not join?