Controllerless Networks

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Contributor I
Posts: 23
Registered: ‎11-13-2012

IAP 115 not downloading template from airwave

We have about 1200 IAPs managed by our AirWave server.  I am having a problem with one pair of IAP115s.  They come online, AirWave can see them and mange them, but they will not download their template from AirWave.

 

I've tried to factory reset, remove from AirWave and let them rejoin, and several reboots.  Has anyone else run into this or have ideas on how to get the IAP to download its template?

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: IAP 115 not downloading template from airwave

[ Edited ]

Is anything showing up in the logs from airwave?  Anything in the event logs?  

 

Try looking at the pound logs...which show a good detail about the IAPs checking into Airwave:

 

https://<amp IP address>/display_log?log=%2Fvar%2Flog%2Fpound

 

In the VC, try the "show ap debug" commands....append with these options to see more info

 

airwave                     

airwave-config-received     

airwave-data-sent           

airwave-events-pending      

airwave-signon-key          

airwave-state               

airwave-stats 

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Contributor I
Posts: 23
Registered: ‎11-13-2012

Re: IAP 115 not downloading template from airwave

Thanks for the reply Seth!

 

I ended up downloading the config from a different VC, changed a few things in the config to so it would work with this cluster, and then did a config restore.  All IAPs are now online and working as desired.

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: IAP 115 not downloading template from airwave

Great...hopefully the commands above can help troubleshoot if you need to!

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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If you found my post helpful, please give kudos
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