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IAP 205 - Out of Memory Crash

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  • 1.  IAP 205 - Out of Memory Crash

    Posted May 14, 2016 03:12 AM
      |   view attached

    Hi

     

    I think there's a bug/Memory leak problem in the current IAP Operating system as I'm experiencing frequent crashes/reboots of my 205 IAP. I have a single IAP 205 operating as VC in my house, and I have about 10 - 12 Wireless Clients connected at peak periods. The IAP crashes/reboots every once in a while. Sometimes it's maybe once every couple of days, others it takes a week or even more.

    I'm running the current stabel release: 6.4.2.6-4.1.1.11_52666

     

    I know it's an out of memory crash since that's the reason given in AP System Status command:

    Reboot Information
    ------------------
    Reboot caused by out of memory
    ------------------------------

     

    Attached is the output of the AP Crash Info command.  I have been monitoring free memory in the GUI and that seems to hover around 30Mb at all times, so it probably happens quickly when it does happen.

     

    I have now tried to disable APPRF Visibility to see if that is the culprit, but it'll be at least a week before I can say something fairly difinitive. 

     

    Is there any known bugs I might be experiencing?

     

    I'll report back within a week or two when I know if the APPRF is to blame.

    Attachment(s)

    txt
    AP Crash Info.txt   32 KB 1 version


  • 2.  RE: IAP 205 - Out of Memory Crash

    EMPLOYEE
    Posted May 14, 2016 03:39 AM
    Please open a tax case. You shouldn't have to "troubleshoot" a big. Send an email to support@arubanetworks.com or PM me an I will put you in touch with them.


  • 3.  RE: IAP 205 - Out of Memory Crash

    Posted May 14, 2016 03:54 AM

    Hi.

     

    I do not have a support contract on this homedevice, so I don't think I can open a supportcase.

    It's a fairly new AP so maybe there's another way I can get support for this issue? I don't know how your product support works. 



  • 4.  RE: IAP 205 - Out of Memory Crash

    Posted May 16, 2016 05:47 AM

    It is known bug of memory leak by APPRF. I got another sutuation when used it. After less than week free memory on AP get less than 7mb, clients cant send/receive traffic. If memory somehow free > 7mb - everything working fine. 

    After I discover this, I turn off APPRF and problem gone away.

    You can check memory allocation to process by command:

    # show process