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IAP - DHCP and VLAN Errors

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  • 1.  IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 09:00 AM

    Hi everybody,

    I have a customer where I'm changing old Funkwerk AP with new Aruba 104 IAP.

    This customer has 3 WLAN running, 1 for devices (WEP) 1 for enterprise access (WPA Enterprise) and 1 for guests.

    I have a problem with the Enterprise one.

    The enterprise network has 2 radius authentication servers, and the dynamic radius proxy is enabled on the IAP.

    I can see that clients can connect to the network, seems to be correctly authenticated, but they cannot get the IP address.

    Watching the alerts window on the IAP console i can find those errors:

    "Wrong client VLAN"

    "DHCP Request timeout"

     

    I already verified that the VLAN ID on the IAP and also on the switch ports (The switch is an HP Procurve 5412zl) are correct, in fact the old APs worked correctly.

    I also tried to clean the config and re-configure from scratch all the AP but nothing changed...

     

     

    Any ideas?

     

    Thanx a lot in advance!

     

    Regards!

     



  • 2.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 09:16 AM
    On the uplink switch did you trunked the needed ?

    What's the native VLAN on your uplink switch ?

    Also on the said config are you doing static VLAN assignment (network assigned)?


  • 3.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 09:28 AM

    HI Victor, thanx for reply.

    Yes, i did the trunk configuration on the switch ports where the IAP are connected.

    In HP terminology, I have the VLAN1 as "untagged" and the VLAN3 (the enterprise one) as "tagged".

     

    The native vlan of my switch is the VLAN1 and is also the vlan of the IAP Management uplink.

     

    My VLAN configuration is done as static (network assigned).

     

     



  • 4.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 09:35 AM
    What IAP OS version are you using ?


  • 5.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 09:39 AM

    6.3.1.2-4.0.0.2_41506



  • 6.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 10:09 AM
    Try creating a wired port profile as a trunk for port 0

    Also try creating a centralize dhcp scope l2 and define the VLAN with IP helper address (dhcp server)


  • 7.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 11:32 AM

    Thanx for suggestion, I created the Centralized pool and configured the HelperAddress, but how can I create the trunk port profile?

    I don't want to risk to loose access on the IAP 'cause I'm in a remote site location...:smileyhappy:



  • 8.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 17, 2014 06:40 PM

     

    You actually should be all set since the default wired port profile is setup that way :

    wired-port-profile default_wired_port_profile
    switchport-mode trunk
    allowed-vlan all
    native-vlan 1
    uplink-enable
    no shutdown
    access-rule-name default_wired_port_profile
    speed auto
    duplex full
    no poe
    type employee
    auth-server InternalServer
    captive-portal disable
    no dot1x

     

     



  • 9.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 18, 2014 05:47 AM

    I can confirm that the wired profiles are in default settings, none changed.

    As soon as I can connect to the IAP I'll dump the config and post here.

     

    It's possible that is a problem derived from the LLDP protocol?



  • 10.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 18, 2014 09:30 AM

    This is my actual configuration:

     

     

    version 6.3.1.0-4.0.0
    virtual-controller-country IT
    virtual-controller-key ***
    name VC_***
    virtual-controller-ip 10.1.0.1
    syslog-server 10.1.3.210
    terminal-access
    ntp-server 10.1.1.92
    clock timezone Rome 01 00
    rf-band all
    dynamic-radius-proxy

    allowed-ap d8:c7:c8:c7:05:65
    allowed-ap 24:de:c6:cd:b8:0f
    allowed-ap d8:c7:c8:c7:05:16
    allowed-ap d8:c7:c8:c7:02:31
    allowed-ap d8:c7:c8:c7:04:eb


    snmp-server community 5c460d55a9ec418abe009c213b60feb9

    arm
    wide-bands 5ghz
    80mhz-support
    min-tx-power 18
    max-tx-power 127
    band-steering-mode prefer-5ghz
    air-time-fairness-mode preferred-access
    client-aware
    scanning

    rf dot11g-radio-profile
    spectrum-monitor
    dot11h

    rf dot11a-radio-profile
    spectrum-monitor
    dot11h


    syslog-level warn ap-debug
    syslog-level warn network
    syslog-level warn security
    syslog-level warn system
    syslog-level warn user
    syslog-level warn user-debug
    syslog-level warn wireless

     

     


    mgmt-user admin ***

    wlan access-rule default_wired_port_profile
    index 0
    rule any any match any any any permit

    wlan access-rule wired-instant
    index 1
    rule 10.1.0.33 255.255.255.255 match tcp 80 80 permit
    rule 10.1.0.33 255.255.255.255 match tcp 4343 4343 permit
    rule any any match udp 67 68 permit
    rule any any match udp 53 53 permit

    wlan access-rule AGUFFCOMM
    index 2
    rule any any match any any any permit

    wlan access-rule AGPROD
    index 3
    rule any any match any any any permit

    wlan access-rule AG-Guest
    index 4
    rule any any match any any any permit

    wlan ssid-profile AGUFFCOMM
    enable
    index 0
    type employee
    essid AGUFFCOMM
    opmode wpa2-aes
    max-authentication-failures 0
    vlan 3
    auth-server srvradius01
    auth-server SRVPRI02
    rf-band all
    captive-portal disable
    dtim-period 1
    inactivity-timeout 1000
    broadcast-filter none
    radius-reauth-interval 240
    dmo-channel-utilization-threshold 90
    local-probe-req-thresh 0
    max-clients-threshold 64

    wlan ssid-profile AGPROD
    enable
    index 1
    type employee
    essid AGPROD
    wep-key *** 1
    opmode static-wep
    max-authentication-failures 0
    vlan 4
    auth-server InternalServer
    rf-band all
    captive-portal disable
    dtim-period 1
    inactivity-timeout 1000
    broadcast-filter none
    dmo-channel-utilization-threshold 90
    local-probe-req-thresh 0
    max-clients-threshold 64

    wlan ssid-profile AG-Guest
    enable
    index 2
    type employee
    essid AG-Guest
    wpa-passphrase ***
    opmode wpa2-psk-aes
    max-authentication-failures 0
    vlan 9
    auth-server InternalServer
    rf-band all
    captive-portal disable
    dtim-period 1
    inactivity-timeout 1000
    broadcast-filter none
    dmo-channel-utilization-threshold 90
    local-probe-req-thresh 0
    max-clients-threshold 64

    auth-survivability cache-time-out 24

     

    wlan auth-server SRVPRI02
    ip 10.1.1.71
    port 1812
    acctport 1813
    key ***

    wlan auth-server srvradius01
    ip 10.1.1.117
    port 1812
    acctport 1813
    key ***

    wlan external-captive-portal
    server localhost
    port 80
    url "/"
    auth-text "Authenticated"
    auto-whitelist-disable
    https


    blacklist-time 3600
    auth-failure-blacklist-time 3600

    ids classification

    ids
    wireless-containment none

    ip dhcp AGUFFCOMM
    server-type Centralized,L3
    server-vlan 3
    vlan-ip 10.36.1.241 mask 255.255.255.0
    dhcp-server 10.36.1.99

     

    wired-port-profile wired-instant
    switchport-mode access
    allowed-vlan all
    native-vlan guest
    no shutdown
    access-rule-name wired-instant
    speed auto
    duplex auto
    no poe
    type guest
    captive-portal disable
    no dot1x

    wired-port-profile default_wired_port_profile
    switchport-mode trunk
    allowed-vlan all
    native-vlan 1
    shutdown
    access-rule-name default_wired_port_profile
    speed auto
    duplex full
    no poe
    type employee
    captive-portal disable
    no dot1x


    enet0-port-profile default_wired_port_profile

    uplink
    preemption
    enforce none
    failover-internet-pkt-lost-cnt 10
    failover-internet-pkt-send-freq 30
    failover-vpn-timeout 180


    airgroup
    disable

    airgroupservice airplay
    disable
    description AirPlay

    airgroupservice airprint
    disable
    description AirPrint

     



  • 11.  RE: IAP - DHCP and VLAN Errors

    Posted Feb 19, 2014 02:46 AM

    Today I'm at the client and I will try to sniff some traffic coming out from the AP interface using switch port mirroring...



  • 12.  RE: IAP - DHCP and VLAN Errors
    Best Answer

    Posted Feb 19, 2014 11:17 AM

    Found and solved the problem. :smileyvery-happy:

     

    This deployment has some old AP configured with the management vlan in the same vlan as the Enterprise WiFi (vlan3), so the Enterprise WiFi packets exit from the AP uplink as untagged on VLAN3.

     

    My new Aruba deployement has the management vlan pointed to the vlan1 and the Enterprise WiFi on the vlan3, so the Enterprise WiFi packets exit from the AP uplink as tagged on VLAN3.

     

    Sniffing some traffic made me to know that seems that the packets does not get into the righ vlan, so I changed the IAP configuration in order to have the VLAN tagging as the old AP.

    So now I have the management of the IAP in the vlan3 as the Enterprise WiFi, and so, the Enterprise WiFi packets exit from the AP Uplink as untagged in the VLAN3.

    Using this solution did the trick, and all 3 SSIDs works fine...

     

    I can't explain how this problem appeared...if I can I'll recreate this situation in my laboratory.