Hi
I have deployed several IAPs (IAP105 model) at a client site.
Most of IAPs work in std wire mode (IAP connected to a switch) but 2 of them were connected in mesh mode. IAP's are powered by external power adaptor.
Everythink was working correctly until the end user experienced some problems with electricity power and the IAP's were rebooted several times.
All wired iap's continue to work correctly but for some strage reasons, the Mesh IAP's are no more recongnized in the virtual controller.
As these IAP's are installed in the height and not reachable , i was wondering if anyone can help in bringing them back to the network.
I 've made the following:
- IAP's portal rebooted
- IAP's Mesh rebooted (Power on/off)
- We have a way to establish a wire connection to the E-net connectors of IAP's: But what could we do the push them to connect to the iap's portals?
- The IAP VC version is 6.2.1.0-3.3.0
- The IAP VC config contains also the MAC ADDRESS's of the 2 mesh IAP's in the allow-new-aps section.
Any help, suggestions or comments will be a lot appreciated.
Regards
eb