02-22-2017 12:20 AM
We are having an issue with an IAP 205 which will not convert to CAP.
Tried both CLI and from gui, tried factory reset using the reset button or from CLI, non worked. When we convert it says it will reboot after obtaining the information from the controller but it just hang there, after a very long time it reboot itself and goes back into the instant mode with default ssid of "instant" and it is going around the circle. We had four brand new IAP's to convert, the other three converted without any issues, but this particular one is giving us a problem. All four were on the same firmware level.
Any tips on where to check please :)
02-22-2017 01:36 AM
- make sure there are no firewall blocking between IAP and controller network. try installing IAP on the same network of the controller.
- what is the OS of the controller, AP 205 requires minimum Aruba OS 184.108.40.206
02-22-2017 01:39 AM
Thanks for the reply,
There is no firewall and the IAP and the controller are in the same subnet.
The controller is 220.127.116.11, and the IAP is 18.104.22.168.
What is strange is that the other three AP's converted without issues.
02-22-2017 01:49 AM
For the last step, try to factory_reset the AP:
- connect console
- power up AP, wait 2 second until "Press enter to abort" . Press ENTER
- default username and password should be "admin"
- #factory_reset (enter),
If that trick doesnt help, I suggest RMA the device.
02-22-2017 02:32 AM
Try to capture the output from ssh when AP is restarted/converted.. might have some info to solve your case.
Otherwise, yup... it is from the same batch, with same steps...(same cable/port ?).