03-23-2015 01:16 PM
Hi Airheads Experts!
I would like to ask for your help regarding some very strange event.
We have an IAP-215 Instant deployment and we have 10 AP.
We have some Dell E7240 notebook with windows 7 64 bit and Intel Dual Band Wireless-AC 7260 with the latest 22.214.171.124 driver.
We can successful connect to the Aruba infrastrucure with WPA2-Enterprise authentication (EAP-TLS).
Sometimes we can access what we want, but sometimes we can't. We did a ping test to a certian server and we experienced the next. We got a ping reply for a while and then we didn't get for a few minutes but some minutes later we got a ping reply again and it was repeated again and again.
But the whole time the wifi connection status was connected.
We don't experienced this with other clients.
Current Instant OS: 126.96.36.199-188.8.131.52_48994
What could be the problem?
Thank you in advence for your reply!
Solved! Go to Solution.
03-24-2015 03:15 AM
It looks like driver issue because a specific client is facing the issue.
BTW other clients also supports 11ac ?
Please feel free for any further help on this.
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03-25-2015 10:42 AM
Thank you for your help!
On the basis of the links below I can start to troubleshoot the issue.