05-15-2014 03:12 PM
Over the last couple of days, Guest WLAN users get the Internal Acknowledged Splash page like they are supposed to, but after clicking Accept the splash page simply reloads again and clicking Accept again just does the same. Sometimes clicking Accept redirects the user to the URL defined, but the URL never loads/the page is blank. This has been working well for quite a while now, so I’m uncertain what’s going on. I noticed clicking Accept sends users to a URL like https://securelogin.arubanetworks.com/swarm.cgi?opcode=cp_generate&orig_url which then processes the redirect. Is it possible a problem with the site above is preventing our users from accessing the Guest WLAN/Internet? We are running 22.214.171.124-126.96.36.199_43022.
05-15-2014 03:24 PM
Thanks for the prompt reply. Yes. The only ACL that’s there, which has been there for a while, is the one that prevents clients from talking to one another (it’s a deny rule for the subnet of that VLAN).
05-15-2014 03:32 PM
Did you just recently added that ? Did you just upgrade ?
Have you try using the Deny inter user bridging under the system tab?
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
05-15-2014 03:39 PM
No. This ACL has been there since the Guest WLAN was deployed. We upgraded about a month ago. As for Deny inter user bridging, we cannot use this as we have other networks which require this.
05-20-2014 09:56 AM
FWIW, I was able to resolve the issue by simply deleting the network and recreating it with the exact same settings. What should I look for in the future to resolve this? I don’t think recreating the network every time/the next time this happens is a good fix.