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Internal error 8-0, please contact support

I have an AP -  Model APIN-0225, SN:CT-0055539. That is not joining in the Aruba management group. The IP address is configured and is not duplicated.

I get "Internal error 8-0, please contact support" when I try to log in to the console.

 

Guru Elite

Re: Internal error 8-0, please contact support

Can you paste in the output?

 



Colin Joseph
Aruba Customer Engineering

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New Contributor

Re: Internal error 8-0, please contact support

Opened a ticket with support.

After a half hour of troubleshooting, it was obviously a hardware issue.

Now waiting for RMA.

 

New Contributor

Re: Internal error 8-0, please contact support

I got this error on two different APs but was reluctant to claim they had identical HW problems - unless error 8-0 is the catch all for many kinds of errors. Can I ask what steps you took to surely determine it was a HW problem?

 

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