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Frequent Contributor I

Interpretting log message

Can somebody please interpret this log message for me?

 

Thanks

 

<4142> <WARN> |stm|  sapm_gap_master_add_ap_to_resync_list: Adding AP Bldg85-rm127(d8:c7:c8:c7:2b:77) to Resync list

Guru Elite

Re: Interpretting log message

That is when the master requests that the info for that AP be updated.  Do you have HA configured?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I

Re: Interpretting log message

We do have High Availability configured under HAP Group Configuration

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*Jon Hutchinson*
*8B Packer Ave rm 185*


*Lehigh University(610)758-5099*
Guru Elite

Re: Interpretting log message

According to engineering, it should not be a warning message.  It is just the master signaling for the local controller to send an update about that AP.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I

Re: Interpretting log message

Would user's get disconnected when this happens? We are getting compliants about random disconnects around campus mostly in the residence halls..

Guru Elite

Re: Interpretting log message

Not from that message.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I

Re: Interpretting log message

What command would be the best to run to determine why clients are
disconnecting. It's campus wide and not a particular AP. They only seem to
disconnect for 10-15 seconds

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*Jon Hutchinson*
*8B Packer Ave rm 185*


*Lehigh University(610)758-5099*
Guru Elite

Re: Interpretting log message

There is no log message that can tell why users are disconnecting campus-wide.

 

Do you have Airwave? 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I

Re: Interpretting log message

I do.. we discovered it was a HA problem.. 

 

I found the command

sh ap client trail-info “user MAC address”

 

very helpful

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