Log An Internal An internal system error has occurred at file channel.c function ch_check line 1411

[adew07]

Hi Everybody,

We have Aruba 7220 running with  6.4.3.7 version. We have some logs related with AP Internal system error. Sometimes we have stable connection about 5-10 minutes and then disconnected from SSID, and we have to reconnect again.

Will this error issue to connect to WiFi network.

sapd[1037]: <326268> <ERRS> |AP AP.WMB15.1.1 - FAPET Perkuliahan 2@10.66.18.51 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

sapd[1943]: <326268> <ERRS> |AP AP.WMF2.0.1 - AP44 Area PPBS 2@10.66.26.16 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

sapd[1943]: <326268> <ERRS> |AP AP.WMC3.1.1 - Psikologi Perkuliahan 1@10.66.20.18 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

Regards

Adew

[Herman Robers]

Adew,

I would remove all spaces from the AP name (and try to keep the names short).

Then, for this type of error, I think your best chances are to contact your Aruba partner to have them open an Aruba TAC case.

Herman

[cjoseph]

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adew07 wrote:

Hi Everybody,

We have Aruba 7220 running with  6.4.3.7 version. We have some logs related with AP Internal system error. Sometimes we have stable connection about 5-10 minutes and then disconnected from SSID, and we have to reconnect again.

Will this error issue to connect to WiFi network.

sapd[1037]: <326268> <ERRS> |AP AP.WMB15.1.1 - FAPET Perkuliahan 2@10.66.18.51 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

sapd[1943]: <326268> <ERRS> |AP AP.WMF2.0.1 - AP44 Area PPBS 2@10.66.26.16 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

sapd[1943]: <326268> <ERRS> |AP AP.WMC3.1.1 - Psikologi Perkuliahan 1@10.66.20.18 sapd| An internal system error has occurred at file channel.c function ch_check line 1411 error default_ch_cnt 0 .

Regards

Adew

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What access point model is this?

[adew07]

We use Campus Access Point

[cjoseph]

What model number?

That error message is cosmetic and should not affect client connectivity.

[adew07]

We use 103 , 205 and 215 

Regdom Indonesia