03-17-2017 06:55 AM
Hi, I'm deploynig AirWave 22.214.171.124 as monitoring system for two vendor wifi deployment. I've connected Juniper WLC controllers with about 500 of AP's (read-only mode) and is't woring fine. Now I'm connecting IAP's 103 and I'm able to manage it, but I do not see IAP client's in AirWave - IAP and VC always shows 0 clients. Any help where to start debuging?
03-17-2017 07:15 AM
Are you seeing client information for controller based APs in Airwave?
Does Prefer AMON vs SNMP Polling is enabled in AMP Setup > General page>Additional Service section? If it set to disable can you enable and check the status.
Could you share the APs/Devcies>montior page of the VCs if data still not updating after enabling setting.
If my post address your query, give kudos:)
03-20-2017 03:06 AM
03-20-2017 03:45 AM
We need to check swarm debug or IGC logs in Airwave to debug the issue.
If you are OK, try restart all the Airwave services once and check the status.
Command to restart services
Airwave will take couple of mintues for all services to comeup during that time, GUI is not accessible.
If issue still persist after restarting the serivces, please open TAC ticket.