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Provisioning AT&T 340U with RAP-109-US

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  • 1.  Provisioning AT&T 340U with RAP-109-US

    Posted Jan 22, 2015 03:52 PM

    I'm trying to setup a RAP-109-US to use an AT&T 340U as its uplink, but am not having much luck. It appears as if it detects the card, but if I boot up the AP without the ethernet uplink or if I remove the ethernet uplink it never uses the USB card. The card is on the iteroperability list, and I'm running 6.4.2.3-4.1.1.2 so the card should be supported. Below is what I see during the IAP's boot process:

     

    Enet:0 port:0 down
    athr_gmac_poll_link: unit 0 link change to down
    ATH_MAC_TIMER: unit 0: phy 4 not up carrier 1
    bonding: bond0: link status definitely down for interface eth0, disabling it
    bonding: bond0: now running without any active interface !
    drivers/usb/serial/usb-serial.c: USB Serial support registered for generic
    drivers/usb/serial/usb-serial.c: USB Serial Driver core
    SCSI subsystem initialized
    usb_storage: Ignoring new-style parameters in presence of obsolete ones
    Initializing USB Mass Storage driver...
    USB Mass Storage support registered.
    Port Status 1c000004
    ath-ehci ath-ehci.0: ATH EHCI
    ehci_reset Intialize USB CONTROLLER in host mode: 13
    ehci_reset Port Status 1c000000
    ath-ehci ath-ehci.0: new USB bus registered, assigned bus number 1
    ath-ehci ath-ehci.0: irq 3, io mem 0x1b000000
    ehci_reset Intialize USB CONTROLLER in host mode: 13
    ehci_reset Port Status 1c000000
    ath-ehci ath-ehci.0: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
    USB Device: 0x00000000
    USB Product: ATH EHCI
    USB Manufacturer: Linux 2.6.16 ehci_hcd
    USB SerialNumber: ath-ehci.0
    usb usb1: c->desc.bMaxPower 0, udev->busmA 0
    usb usb1: configuration #1 chosen from 1 choice
    hub 1-0:1.0: USB hub found
    hub 1-0:1.0: 1 port detected

    Enet:0 port0 up
    athr_gmac_poll_link: unit 0 link change to up
    ATH_MAC_TIMER: enet unit:0 is up...
    Mii 1000Mbps full duplex
    ATH_MAC_TIMER: Done cfg2 0x7235 ifctl 0x0 miictrl
    bonding: bond0: link status definitely up for interface eth0.
    bonding: bond0: making interface eth0 the new active one.
    usb 1-1: new high speed USB device using ath-ehci and address 2
    usb 1-1: config 1 has an invalid interface number: 9 but max is 0
    usb 1-1: config 1 has no interface number 0
    usb 1-1: config 2 has an invalid interface number: 12 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has no interface number 0
    usb 1-1: config 2 has no interface number 1
    USB Device: 0x11990fff
    USB Product: AirCard 340U
    USB Manufacturer: Sierra Wireless, Incorporated
    USB SerialNumber: 013323000912288
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: configuration #1 chosen from 2 choices
    usb-storage: device ignored
    USB Plugged in: Vendor_ID=1199 Product_ID=0fff
    modeswitch the usb 1-1: usbfs: process 1280 (usb_modeswitch) did not claim interface 9 before use
    Netgear/Sierra modem

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    Found default devices (1)
    Accessing device 002 on bus 001 ...
    Using endpoints 0x01 (out) and 0x81 (in)
    Inquiring device details; driver will be detached ...
    Looking for active driver ...
    No driver found. Either detached before or never attached
    Could not claim interface (error -2). Skipping device inquiry

    Device description data (identification)
    -------------------------
    Manufacturer: Sierra Wireless, Incorporated
    Product: AirCard 340U
    Serial No.: 013323000912288
    -------------------------
    Trying to send Sierra control message
    OK, Sierra control message sent
    -> Run lsusb to note any changes. Bye.

    usb 1-1: USB disconnect, address 2
    usb 1-1: new high speed USB device using ath-ehci and address 3
    usb 1-1: config 1 has an invalid interface number: 8 but max is 4
    usb 1-1: config 1 has an invalid interface number: 9 but max is 4
    usb 1-1: config 1 has no interface number 1
    usb 1-1: config 1 has no interface number 4
    usb 1-1: config 2 has an invalid interface number: 12 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has no interface number 0
    usb 1-1: config 2 has no interface number 1
    USB Device: 0x11999051
    USB Product: AirCard 340U
    USB Manufacturer: Sierra Wireless, Incorporated
    USB SerialNumber: 013323000912288
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: configuration #2 chosen from 2 choices
    USB is not provisoned mannually, goto automatic provision.
    parse pre_devid 0x11990fff isp 0 country 0 apcountrycode US
    parse file /aruba/conf/ModemParams.xml, start with 0, productid is 0x11990fff, isp 0, country 0
    find devid 0x11990fff
    find multiple device id, please input isp or country to identify a unique parameter.
    parsing by AP country code
    parse file /aruba/conf/ModemParams.xml, start with 0, productid is 0x11990fff, isp 0, country US
    does not find deviceid, please input advanced usb-modem parameter.
    parsing the conflicting list
    convert usb type from sierra-gobi to 51
    automatic provision success.
    USB is provisioned
    usb_storage: Ignoring new-style parameters in presence of obsolete ones
    Initializing USB Mass Storage driver...
    storage: ignoring vendor id 0x1199 and device id 0x9051
    usb-storage: device ignored
    usb-storage: device ignored
    USB Mass Storage support registered.
    drivers/usb/serial/usb-serial.c: USB Serial support registered for GobiSerial
    GobiSerial: probe of 1-1:2.12 failed with error -32
    GobiSerial: probe of 1-1:2.13 failed with error -32
    GobiSerial: 2011-07-29-1026/SWI_2.7
    Doing usb_modeswitch -v 1199 -p 0fff -S 1

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    No default device found. Is it connected? Bye.

    Sierra modem. doing a mode switch

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    No default device found. Is it connected? Bye.

    drivers/usb/serial/usb-serial.c: USB Serial deregistering driver GobiSerial
    sierra:adding vendor id 0x1199 and device id 0x9051
    drivers/usb/serial/usb-serial.c: USB Serial support registered for Sierra USB modem
    sierra 1-1:2.12: Sierra USB modem converter detected
    usb 1-1: Sierra USB modem converter now attached to ttyUSB0
    sierra 1-1:2.13: Sierra USB modem converter detected
    usb 1-1: Sierra USB modem converter now attached to ttyUSB1
    drivers/usb/serial/sierra.c: USB Driver for Sierra Wireless USB modems: v.1.7.40
    USB Plugged in: Vendor_ID=1199 Product_ID=9051
    SIOCGIFFLAGS: No such device
    Mesh is DISABLED on this device.
    drvlog_mod: module license 'Proprietary' taints kernel.
    AP xml model 63, num_radios 2 (jiffies 38615)
    init_asap_mod: installation:0
    radio 0: band 1 ant 0 max_ssid 16
    radio 1: band 0 ant 0 max_ssid 16
    election init: rand=14 HZ=500
    IAP client match init
    ethernet_device_event: dev eth0 is up
    notify asap_mod 3g present...
    Starting watchdog process...

     

    Here's the output of show cellular status:

     

    Demo-RAP-109# show cellular status

    cellular status
    ---------------
    card detect link
    ---- ------ ----
    Present detect-ok Linkdown

    USB Modem Information
    ---------------------
    Parameter Value
    --------- -----
    Manufacturer Sierra
    Product AirCard 340U
    Serial Number 013323000912288
    Driver sierra
    Vendor ID 1199
    Product ID 9051

     

    All of this output is with the ethernet plugged in. Below is the same output but with it booted without ethernet:

     

    init usb modem ...
    CSLIP: code copyright 1989 Regents of the University of California
    PPP generic driver version 2.4.2
    drivers/usb/serial/usb-serial.c: USB Serial support registered for generic
    drivers/usb/serial/usb-serial.c: USB Serial Driver core
    SCSI subsystem initialized
    usb_storage: Ignoring new-style parameters in presence of obsolete ones
    Initializing USB Mass Storage driver...
    USB Mass Storage support registered.
    Port Status 1c000004
    ath-ehci ath-ehci.0: ATH EHCI
    ehci_reset Intialize USB CONTROLLER in host mode: 13
    ehci_reset Port Status 1c000000
    ath-ehci ath-ehci.0: new USB bus registered, assigned bus number 1
    ath-ehci ath-ehci.0: irq 3, io mem 0x1b000000
    ehci_reset Intialize USB CONTROLLER in host mode: 13
    ehci_reset Port Status 1c000000
    ath-ehci ath-ehci.0: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
    USB Device: 0x00000000
    USB Product: ATH EHCI
    USB Manufacturer: Linux 2.6.16 ehci_hcd
    USB SerialNumber: ath-ehci.0
    usb usb1: c->desc.bMaxPower 0, udev->busmA 0
    usb usb1: configuration #1 chosen from 1 choice
    hub 1-0:1.0: USB hub found
    hub 1-0:1.0: 1 port detected
    usb 1-1: new high speed USB device using ath-ehci and address 2
    usb 1-1: config 1 has an invalid interface number: 9 but max is 0
    usb 1-1: config 1 has no interface number 0
    usb 1-1: config 2 has an invalid interface number: 12 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has no interface number 0
    usb 1-1: config 2 has no interface number 1
    USB Device: 0x11990fff
    USB Product: AirCard 340U
    USB Manufacturer: Sierra Wireless, Incorporated
    USB SerialNumber: 013323000912288
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: configuration #1 chosen from 2 choices
    usb-storage: device ignored
    USB Plugged in: Vendor_ID=1199 Product_ID=0fff
    modeswitch the usb 1-1: usbfs: process 1280 (usb_modeswitch) did not claim interface 9 before use
    Netgear/Sierra modem

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    Found default devices (1)
    Accessing device 002 on bus 001 ...
    Using endpoints 0x01 (out) and 0x81 (in)
    Inquiring device details; driver will be detached ...
    Looking for active driver ...
    No driver found. Either detached before or never attached
    Could not claim interface (error -2). Skipping device inquiry

    Device description data (identification)
    -------------------------
    Manufacturer: Sierra Wireless, Incorporated
    Product: AirCard 340U
    Serial No.: 013323000912288
    -------------------------
    Trying to send Sierra control message
    OK, Sierra control message sent
    -> Run lsusb to note any changes. Bye.

    usb 1-1: USB disconnect, address 2
    usb 1-1: new high speed USB device using ath-ehci and address 3
    usb 1-1: config 1 has an invalid interface number: 8 but max is 4
    usb 1-1: config 1 has an invalid interface number: 9 but max is 4
    usb 1-1: config 1 has no interface number 1
    usb 1-1: config 1 has no interface number 4
    usb 1-1: config 2 has an invalid interface number: 12 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has an invalid interface number: 13 but max is 1
    usb 1-1: config 2 has no interface number 0
    usb 1-1: config 2 has no interface number 1
    USB Device: 0x11999051
    USB Product: AirCard 340U
    USB Manufacturer: Sierra Wireless, Incorporated
    USB SerialNumber: 013323000912288
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: c->desc.bMaxPower 250, udev->busmA 500
    usb 1-1: configuration #2 chosen from 2 choices
    USB is not provisoned mannually, goto automatic provision.
    parse pre_devid 0x11990fff isp 0 country 0 apcountrycode US
    parse file /aruba/conf/ModemParams.xml, start with 0, productid is 0x11990fff, isp 0, country 0
    find devid 0x11990fff
    find multiple device id, please input isp or country to identify a unique parameter.
    parsing by AP country code
    parse file /aruba/conf/ModemParams.xml, start with 0, productid is 0x11990fff, isp 0, country US
    does not find deviceid, please input advanced usb-modem parameter.
    parsing the conflicting list
    convert usb type from sierra-gobi to 51
    automatic provision success.
    USB is provisioned
    usb_storage: Ignoring new-style parameters in presence of obsolete ones
    Initializing USB Mass Storage driver...
    storage: ignoring vendor id 0x1199 and device id 0x9051
    usb-storage: device ignored
    usb-storage: device ignored
    USB Mass Storage support registered.
    drivers/usb/serial/usb-serial.c: USB Serial support registered for GobiSerial
    GobiSerial: probe of 1-1:2.12 failed with error -32
    GobiSerial: probe of 1-1:2.13 failed with error -32
    GobiSerial: 2011-07-29-1026/SWI_2.7
    Doing usb_modeswitch -v 1199 -p 0fff -S 1

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    No default device found. Is it connected? Bye.

    Sierra modem. doing a mode switch

    * usb_modeswitch: tool for controlling "flip flop" mode USB devices
    * Version 1.0.3 (C) Josua Dietze 2009
    * Works with libusb 0.1.12 and probably other versions

    Looking for default devices ...
    No default device found. Is it connected? Bye.

    drivers/usb/serial/usb-serial.c: USB Serial deregistering driver GobiSerial
    sierra:adding vendor id 0x1199 and device id 0x9051
    drivers/usb/serial/usb-serial.c: USB Serial support registered for Sierra USB modem
    sierra 1-1:2.12: Sierra USB modem converter detected
    usb 1-1: Sierra USB modem converter now attached to ttyUSB0
    sierra 1-1:2.13: Sierra USB modem converter detected
    usb 1-1: Sierra USB modem converter now attached to ttyUSB1
    drivers/usb/serial/sierra.c: USB Driver for Sierra Wireless USB modems: v.1.7.40
    USB Plugged in: Vendor_ID=1199 Product_ID=9051
    SIOCGIFFLAGS: No such device

     

    Demo-RAP-109# show cellular status

    cellular status
    ---------------
    card detect link
    ---- ------ ----
    Present detect-ok Linkdown

    USB Modem Information
    ---------------------
    Parameter Value
    --------- -----
    Manufacturer Sierra
    Product AirCard 340U
    Serial Number 013323000912288
    Driver sierra
    Vendor ID 1199
    Product ID 9051

     



  • 2.  RE: Provisioning AT&T 340U with RAP-109-US

    Posted Jan 26, 2015 09:54 AM

    Went ahead and put in a TAC case to get a quick look at this. Will post resolution once we find it.



  • 3.  RE: Provisioning AT&T 340U with RAP-109-US
    Best Answer

    Posted Jan 30, 2015 03:55 PM

    I've got the answer. The issue basically requires an update to the 340U via a utility that can be run in Windows 7 from Netgear. You can contact TAC and they can most likely get you the installer. Once this is run against the 340U it will function as expected when plugged into a supported instant device. This is bug ID 102807 in the release notes.



  • 4.  RE: Provisioning AT&T 340U with RAP-109-US

    Posted Feb 03, 2015 04:34 PM

    I went through this exact thing last month. After updating the modem it came online. I am curently experiencing really slow connections with it though. What has been your experience?  What parameters did you use in the provisioning profile for the modem?



  • 5.  RE: Provisioning AT&T 340U with RAP-109-US

    Posted Feb 04, 2015 10:10 AM

    I didn't notice anything particularly slow when I was doing testing, however I did not use any special provisioning settings once I got it updated. Since I'm using it with InstantOS I just let it auto-detect afterwards.

     

    Did you test the air card on a laptop to see if you got the same results? How many users were associated to the AP that was using it? I usually see ~15/15 with AT&T on LTE.



  • 6.  RE: Provisioning AT&T 340U with RAP-109-US

    Posted Feb 04, 2015 03:05 PM

    Support is actually who input the USB Device identifier and USB Device Type. I think it was before we ran the update to the Netgear firmware.  I havent tried yet I am hoping leaving it plug and play will work and get better results.

     

    Using the aircard in a laptop yields around 30mbs download speed on speedtest. Going through the AP gets me between 1 and 2mbs. Which is too slow for our testing. I was worried about changing these back to default because the RAPs dont have access to LAN at all due to company policy. This is a testing setup and 1mb is too slow for what we are doing. So now that I know someone has it working without those parameters I am going to try it.

     

    What types of speeds are you getting?