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Slow and unresponsive web GUI on IAP-103

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  • 1.  Slow and unresponsive web GUI on IAP-103

    Posted Oct 29, 2015 12:23 PM

    Hello All,

     

    We recently purchased a number of IAP-103 for our wireless deployment.

     

    Currently I have a single IAP-103 configured with a static IP address of 192.168.1.11 and the virtual controller IP as 192.168.1.10,  the uplink VLAN is set to 10 (as this is our mangement VLAN).

    I have 2 SSIDs, "Staff" on VLAN 100 and "Guest" on VLAN 200.  The switch port that the IAP is connected to is configured as a trunk.

     

    interface gigabitethernet1/24
    description "WiFi dot1Q"
    switchport trunk allowed vlan add 10,100,200

     

     

    When I connect to either the .10 or .11 address to access the IAP settings the page takes a long time to load and is very unresponsive.  I have tried 3 different browsers and upgraded to the latest firmware (version 6.4.2.6-4.1.1.10)

     

    Does anyone have any sugesstions?

     

     



  • 2.  RE: Slow and unresponsive web GUI on IAP-103

    EMPLOYEE
    Posted Nov 03, 2015 06:44 PM

    Do you have the tech support from that access point?

     



  • 3.  RE: Slow and unresponsive web GUI on IAP-103

    Posted Nov 09, 2015 01:06 PM

    Hi All,

     

    Finally got to the bottom of this.

    It turns out that the IAP doesn't like to be on a trunk port where the native VLAN is anything other than VLAN1, regardless of what you set the uplink VLAN to in the Aruba VC.

    As soon as I re-configured our switches from default VLAN 99 to VLAN 1 the Aruba GUI came back to life even though uplink VLAN is still set to VLAN 10.