Controllerless Networks

New Contributor

Slow and unresponsive web GUI on IAP-103

Hello All,


We recently purchased a number of IAP-103 for our wireless deployment.


Currently I have a single IAP-103 configured with a static IP address of and the virtual controller IP as,  the uplink VLAN is set to 10 (as this is our mangement VLAN).

I have 2 SSIDs, "Staff" on VLAN 100 and "Guest" on VLAN 200.  The switch port that the IAP is connected to is configured as a trunk.


interface gigabitethernet1/24
description "WiFi dot1Q"
switchport trunk allowed vlan add 10,100,200



When I connect to either the .10 or .11 address to access the IAP settings the page takes a long time to load and is very unresponsive.  I have tried 3 different browsers and upgraded to the latest firmware (version


Does anyone have any sugesstions?



Guru Elite

Re: Slow and unresponsive web GUI on IAP-103

Do you have the tech support from that access point?


Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
New Contributor

Re: Slow and unresponsive web GUI on IAP-103

Hi All,


Finally got to the bottom of this.

It turns out that the IAP doesn't like to be on a trunk port where the native VLAN is anything other than VLAN1, regardless of what you set the uplink VLAN to in the Aruba VC.

As soon as I re-configured our switches from default VLAN 99 to VLAN 1 the Aruba GUI came back to life even though uplink VLAN is still set to VLAN 10.



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