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Troubleshooting user connectivity issues on Instant AP.

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  • 1.  Troubleshooting user connectivity issues on Instant AP.

    Posted Jun 05, 2013 07:39 AM
    Hi , Can someone advise me, how to troulbleshoot user connectivity issues on instant AP. On controller we do user-debug. is there anything similar on IAP? we have an issue that clients dont connect with the IAP., however rebooting the IAP, enables the client to connect with the ssid. Thank you, if someone can help.


  • 2.  RE: Troubleshooting user connectivity issues on Instant AP.
    Best Answer

    Posted Jun 05, 2013 11:01 AM

     

    If you go to the support tab you could run these commands :

     

    AP Log AP-Debug

    AP Log User

    AP Log All

     

    support.png

     

    And here's the list of troubleshooting commands you can run on the IAPs (But it also depends on the IAP OS version you have installed)

    http://www.arubanetworks.com/techdocs/InstantMobile/Advanced/Content/Troubleshooting.htm



  • 3.  RE: Troubleshooting user connectivity issues on Instant AP.

    Posted Jun 07, 2013 06:53 AM
    Thank you Victor. Your guidance was on time.


  • 4.  RE: Troubleshooting user connectivity issues on Instant AP.

    Posted Jun 07, 2013 06:54 AM
    Thank you Victor, for your timely help.


  • 5.  RE: Troubleshooting user connectivity issues on Instant AP.

    EMPLOYEE


  • 6.  RE: Troubleshooting user connectivity issues on Instant AP.

    Posted Mar 10, 2019 06:22 AM

    Would there be a good link? This is the case for a lot of links lately. Are the techdocs moved to another location all together?