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Upgrade Firmware 6.3.25

I did firmware upgrade of a controller 650 from version 6.3.22 to 6.3.25 and now in the visiting network the captive portal no longer appears. I downgrade it again at 6.3.22 and it still does not appear. Could someone help me?

Guru Elite

Re: Upgrade Firmware 6.3.25

Is the SSID being broadcast?

Does a user get an ip address when the user connects to the SSID?

Can the user resolve DNS addresses when the user connects?

Does the AP attempt to redirect the user to a page?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: Upgrade Firmware 6.3.25

 

Is the SSID being broadcast? yes

Does a user get an ip address when the user connects to the SSID? yes 

Can the user resolve DNS addresses when the user connects? no

Does the AP attempt to redirect the user to a page? yes


 

Guru Elite

Re: Upgrade Firmware 6.3.25

You need to troubleshoot why DNS resolution is not working.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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