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do you accept certificate error

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  • 1.  do you accept certificate error

    Posted Oct 21, 2016 05:02 AM

    hello airheads,

    we recently installed a public certificate on an Instant cluster due to the revocation error.

    customer is using captive portal talking to clearpass.

    at the time of logging in (RADIUS traffic generation) they get the "do you accept certificate" with the new certificate, apart from not using 443 at this time is there an explanation i can give the customer for this?



  • 2.  RE: do you accept certificate error

    EMPLOYEE
    Posted Oct 21, 2016 09:10 AM

    Please post a screenshot.



  • 3.  RE: do you accept certificate error

    Posted Oct 21, 2016 10:13 AM

    IMG_1022[1].JPG



  • 4.  RE: do you accept certificate error

    EMPLOYEE
    Posted Oct 21, 2016 10:26 AM
    Is it a publicly signed cert?


  • 5.  RE: do you accept certificate error

    Posted Oct 21, 2016 10:39 AM

    IMG_1026-4.jpg



  • 6.  RE: do you accept certificate error

    Posted Oct 21, 2016 11:12 AM

    tim,

    just had a thought.

    the certificate was signed by a comodo intermediate certificate authority.

    do you need to include a copy of the comodo root authority and append it to the certificate?



  • 7.  RE: do you accept certificate error

    Posted Oct 21, 2016 11:49 AM

    tim,

    forget that last post i tried it and it's still the same.

     



  • 8.  RE: do you accept certificate error

    EMPLOYEE
    Posted Oct 21, 2016 02:34 PM
    Yes try including the full chain. The browser is complaining about the trust chain.