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Frequent Contributor II

do you accept certificate error

hello airheads,

we recently installed a public certificate on an Instant cluster due to the revocation error.

customer is using captive portal talking to clearpass.

at the time of logging in (RADIUS traffic generation) they get the "do you accept certificate" with the new certificate, apart from not using 443 at this time is there an explanation i can give the customer for this?

Guru Elite

Re: do you accept certificate error

Please post a screenshot.


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II

Re: do you accept certificate error

IMG_1022[1].JPG

Guru Elite

Re: do you accept certificate error

Is it a publicly signed cert?

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II

Re: do you accept certificate error

IMG_1026-4.jpg

Frequent Contributor II

Re: do you accept certificate error

tim,

just had a thought.

the certificate was signed by a comodo intermediate certificate authority.

do you need to include a copy of the comodo root authority and append it to the certificate?

Frequent Contributor II

Re: do you accept certificate error

tim,

forget that last post i tried it and it's still the same.

 

Guru Elite

Re: do you accept certificate error

Yes try including the full chain. The browser is complaining about the trust chain.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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