Controllerless Networks

last person joined: yesterday 

Instant Mode - the controllerless Wi-Fi solution that's easy to set up, is loaded with security and smarts, and won't break your budget
Back to discussions
Expand all | Collapse all

support site issues - firmware downloads - rap109

This thread has been viewed 0 times

  • 1.  support site issues - firmware downloads - rap109

    Posted Sep 03, 2014 05:43 PM
     
     

    I tried to register on the support site so I can download firmware images and it said it was successful, and it told me to log in.

     

    I get the following error message.

     

    support.arubanetworks.com_2014-09-03_17-32-29.png

     

    I would like to download the firmware image for my RAP109.

     

     

     


  • 2.  RE: support site issues - firmware downloads - rap109

    Posted Sep 03, 2014 05:47 PM

    Please open a case with TAC so they can verify your account.



  • 3.  RE: support site issues - firmware downloads - rap109

    Posted Sep 03, 2014 05:56 PM

    OK, I just did and I'll let you know. Thank you.



  • 4.  RE: support site issues - firmware downloads - rap109

    Posted Sep 03, 2014 10:34 PM
    Do you currently have a valid support contract?


  • 5.  RE: support site issues - firmware downloads - rap109

    Posted Sep 03, 2014 11:43 PM

    I just got the APs 2 months ago. I thought I signed up for one. I re-submitted the request just to be sure. Lots has been going on in the time frame so...