07-17-2017 01:45 AM
we have a strange behavior with the ClearPass Policy Manager 18.104.22.168909 on CP-VA-5K platform. Since two weeks CP stops from time to time to work. After rebooting it works again. We can not see any special overload under ClearPass > Monitoring > System Monitoring > / Process Monitor / Network / ClearPass!
Any idea welcome,
Solved! Go to Solution.
07-17-2017 02:20 AM
Please do get a TAC case raised for this so that they can gather the logs and analyse.
If you do find yourself at the point where you think you need to reboot, please gather the logs first. It may be worth trying to restart the services instead rather than a full reboot.
service restart all
If my post is helpful please give kudos, or mark as solved if it answers your post.
ACCP, ACCX #817, ACMP, ACMX #294