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Soft Watchdog reset (Intent:cause:register de:86:70:4)

Buenos días,

 

Tengo una controladora en la versión 6.5.1.4 la cuál se reinicia cada 30-40 minutos, en el "errorlog" sale:

 

show log errorlog all
Nov 14 08:21:54 <fpapps 315382>  <4234> <CRIT> |fpapps|  ln: /flash/crash: File exists Reboot Cause: Soft Watchdog reset (Intent:cause:register de:86:70:4)
Nov 14 08:21:56 <wms 316002>  <4264> <ERRS> |wms|  Unable to initialize module: APMGR
Nov 14 08:22:18 <nanny 399816>  <4109> <ERRS> |nanny|  Received the PAPI_APP_SPAWN_PROC Message
Nov 14 08:22:23 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:24 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:26 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:28 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:30 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:32 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:33 <nanny 303074>  <4109> <ERRS> |nanny|  Process /mswitch/bin/wms [pid 4264] died: exited with 0x1
 Nov 14 08:22:33 <nanny 303074>  <4109> <ERRS> |nanny|  Process /mswitch/bin/wms [pid 4264] died: exited with 0x1
Nov 14 08:22:34 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:36 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:38 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:39 <nanny 303029>  <4109> <ERRS> |nanny|  Process /mswitch/bin/wms [pid 4264]: crash data saved in dir /flash/crash/process/11-14-2017@08-22-33/wms
Nov 14 08:22:40 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:42 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:43 <nanny 303079>  <4109> <ERRS> |nanny|  Restarted process /mswitch/bin/wms, new pid 5649
Nov 14 08:22:43 <nanny 303028>  <4109> <ERRS> |nanny|  No core file found for process /mswitch/bin/wms [pid 4264]
Nov 14 08:22:43 <nanny 303080>  <4109> <ERRS> |nanny|  Please tar and email the file crash.tar to support@arubanetworks.com
Nov 14 08:22:43 <nanny 303081>  <4109> <ERRS> |nanny| To tar type the following commands at the Command Line Interface: (1) tar crash (2) copy flash: crash.tar tftp: [serverip] [destn filename]
 Nov 14 08:22:44 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:46 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:48 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:50 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:52 <cfgm 399803>  <4186> <ERRS> |cfgm|  An internal system error has occurred at file ncfg_profmgr.c function ncfg_profmgr_setup_prof_socket line 532 error Unable to bind socket(/var/profmgr/cfgm): No such file or directory.
Nov 14 08:22:53 <profmgr 399803>  <4296> <ERRS> |profmgr|  An internal system error has occurred at file authcfg_helper.c function check_w_isakmpd line 161 error VIA: PAPI_Send to isakmpd failed..
Nov 14 08:22:53 <profmgr 399803>  <4296> <ERRS> |profmgr|  An internal system error has occurred at file ncfg_amapi.c function ncfg_post_cmd_init_validate line 1680 error Group via_connection_profile instance default invalid: IPSec dynamic-map 'default-dynamicmap' number '10000' does not exist.
Nov 14 08:23:10 <stm 304001>  <4411> <ERRS> |stm|  Unexpected stm (Station management) runtime error at data_path_handler, 1135, data_path_handler: recv - Network is down
 
En el Uptime de la controladora indica que la causa del último reinicio fue:
 
"sh: File exists Reboot Cause: Soft Watchdog reset (Intent:cause:register de:86:70:4)"
 
 
Alguna sugerencia?
 
Gracias
Aruba Employee

Re: Soft Watchdog reset (Intent:cause:register de:86:70:4)

Lo mejor es que abras un caso en el TAC para analizarlo en profundidad y ver el origen de ese log.


Rafael del Cerro Flores
ACMP, ACCP, ACDX#324, ACCX#711
Occasional Contributor II

Re: Soft Watchdog reset (Intent:cause:register de:86:70:4)

Gracias Rafael.

 

Saludos

Moderator

Re: Soft Watchdog reset (Intent:cause:register de:86:70:4)

Cuando abras el caso, envíales el archivo de crash que se ha generado, eso les ayudará a identificar el problema mucho más rápido.

 

Estoy haciendo referencia a esta línea:

Nov 14 08:22:43 <nanny 303080>  <4109> <ERRS> |nanny|  Please tar and email the file crash.tar to support@arubanetworks.com

 

Saludos!

Samuel Pérez
ACMP, ACCP, ACDX#100

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