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r1
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ARUBA IAP-103 is down hampir tiap menit

Dear All,

 

Mau tanya ditempat saya ada 8 AP Aruba IAP-103, ketika banyak pemakaian kurang lebih hanya 20-30 user connect per AP, itu sering down hampir tiap menit di log fault history dan itu bergantian downnya tp yang paling sering yg posisi ditengah... saya sudah upgrade firmware dari virtual controller tapi tetap saja sering down. Kira2 penyebabnya apa ya? dan solusinya kira2 bagaimana ya?

 

Thanks 

r1
New Contributor

Re: ARUBA IAP-103 is down hampir tiap menit

 log fault

Occasional Contributor II

Re: ARUBA IAP-103 is down hampir tiap menit

Hi r1,

 

Apabila memungkinkan tolong cek menggunakan power source yang berbeda. Ada kemungkinan ini disebabkan oleh listrik.

Contoh:

PoE injector yang berbeda, port PoE switch yang berbeda, atau adaptor yang berbeda

r1
New Contributor

Re: ARUBA IAP-103 is down hampir tiap menit

Terima kasih atas sarannya, namun sudah dpt solusi dr HP support dibawah ini ternyata bukan dari power/listrik tp dr fast roaming settingnya... 🙏



Your support request 5326996330 has been updated
Status: Your case is closed. If you have further inquiries, please contact Hewlett Packard Enterprise Customer Solution Center

Problem Resolution:
* 8 IAP-103 in the cluster.
* Found the reboot reason. Reboot Time and Cause: Reboot caused by kernel page fault at virtual address 00450148, epc == c03a616c, ra == c03a6168
* Disabled the 11r, 11k, 11v and rebooted the cluster.
* Issue is not happening. Got the update to close the case. Hence closing the case

Product description: Aruba 7240DC (US) 4p 10GBase-X (SFP+) 2p Dual Pers (10/100/1000BASE-T or SFP) 350W DC Pwr Cntrlr

Yours sincerely,
Hewlett Packard Enterprise

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