05-20-2017 04:14 AM
Installed 126.96.36.199 .iso on a bare metal server, configured and installed certs and an evaluation license. Everything working properly. On server reboot, all ALE settings are lost and I am presented with the default gui username/password and have to run the setup wizard again. Is there a linux misconfig in this iso?
05-22-2017 02:30 AM
We didnt comeacross such issue, have you configured static IP address in ALE?
Share techsupport log from ALE maintianence window, will share if I find any thing in logs.
Have you tried reboot the server again?
05-22-2017 03:58 AM
I've rebooted twice now and the problem persists. IP address is saved, but all settings for ALE (admin password, site configuration, certificates, license, are lost and have to re-enter). I've shared a link to the Tech Support logs via private message.
05-22-2017 06:31 AM
I didnt find much details in logs, have you installed ALE directly on bare metal server or intsalled any hypervisor software and installed ?
May be corrupt database causing issue, could you try install again and check the status, if issue presists please open TAC ticket.