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Occasional Contributor I
Posts: 7
Registered: ‎09-18-2014

Clearpass - Endpoint Context Servers - JAMF

I have added all of the proper settings for my JAMF server. 

 

Server Name

URL

Username and Password

Enable to fetch endpoints from the server

 

However once I click save and check the Event Viewer, I see the following message:

Failed to fetch Endpoint details from JAMF - verify Proxy settings, Server credentials and retry.

 

I know I have all of the right information for the server and the account I specify is an administrator.  I can login to JSS just fine and have full admin privileges.

 

Am I missing another configurations somewhere else?...

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Clearpass - Endpoint Context Servers - JAMF

Are you using jss.jamfcloud.com as the server? 

 

Is DNS properly configured on your ClearPass server? Can ClearPass get out to the internet without a proxy?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor I
Posts: 7
Registered: ‎09-18-2014

Re: Clearpass - Endpoint Context Servers - JAMF

We do not use the cloud service for casper...I'm assuming that's what the jss.jamfcloud.com is.  We have it installed on a Windows 2008 R2 server.

 

DNS is set up properly and it needs a proxy to get to the internet...which in our case doesn't matter since the Jamf Casper suite server is local.

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