Monitoring, Management & Location Tracking

Airwave upgrade fails (Any version to - > 7.2.3/7.2.4/7.25) because of missing campus background image

The Airwave upgrade process to 7.2.3, 7.2.4, or 7.2.5 can fail during the compatibility check with the following error (see upgrade log):

svn/mercury/support/Makefile
svn/mercury/Makefile
make: Entering directory `/root/svn/mercury'
Can't use an undefined value as a symbol reference at /opt/airwave/local/lib/perl5/site_perl/5.10.0/i386-linux-thread-multi/GD/Image.pm line 184.
make: *** [check_visualrf_nav_widgets] Error 2
make: Leaving directory `/root/svn/mercury'

The upgrade halts because it fails a visualrf check when the campus background image is detected missing.

Workaround: If we load any arbitrary image as the campus background the upgrade completes successfully.

This should only affect upgrades to 7.2.3, 7.2.4, and 7.2.5 as the new check was introduced in 7.2.3.

Version History
Revision #:
1 of 1
Last update:
‎06-25-2014 02:29 PM
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