Question : Why do we see Airwave user fails to SSH sometimes while Auditing the Controller?
Environment Information : Any Aruba Controller. Any Aruba OS, Any Airwave version
Symptoms : Admin user fails to SSH sometimes while auditing their controller.
Cause : Management authentication includes a server-group with Internal and Radius server in the server-group for mgmt-login and radius authentication for mgmt is enabled.
Resolution : Verify the configuration of management authentication and the server group configured. If we see a lot of failures for "admin" user, it is likely because "Radius authentication" is enabled and hence Controllers checks for the admin user in all the servers in the group before kicking in local-auth for mgmt-user.