Monitoring, Management & Location Tracking

Dots (locations) are rendering outside the map post change in units to meters on Visualrf.
Q:

We note that some dots (locations) are rendering outside the map for some floors. One of the reasons why this happens is because of an issue in Airwave. When you initially define a floor and then change its units to meters on Airwave Visualrf, the API does not send this information correctly from Airwave. 



A:

Since Airwave API responds are not updated, restart Visualrf to have the information corrected while responding using the following  prefer method and re-add Airwave to ALE and re-fetch the floor plan.

 

Login to Airwave commandline and run the following command.

# psg airwave.visualrf.jar; rm -rf /var/airwave/cache/visualrf_bootstrap

# psk airwave.visualrf.jar
 

Once the Visualrf is turned on, login to ALE remove add Airwave to fetch the floor plan from Airwave.

 

 

 

 

Version History
Revision #:
2 of 2
Last update:
‎01-31-2016 09:42 PM
Updated by:
 
Labels (1)
Contributors
Search Airheads
Showing results for 
Search instead for 
Did you mean: 
Is this a frequent problem?

Request an official Aruba knowledge base article to be written by our experts.