Monitoring, Management & Location Tracking

IGC Policy version not changing, when doing IAP firmware upgrade from Airwave

Aruba Employee
Q:

I did an IAP firmware upgrade from 6.4.4.4-4.2.3.2_54910 to 6.4.4.6-4.2.4.0_55341 and see that IGC policy version shows mismatch as shown below:

 

 

IGC page still shows as 4.2.3:

 

 

Upon checking the /var/log/igc.log, see the below error:

 

2016-10-21 13:58:36,757 ERROR Config       com.airwave.config.services.ConfigServiceImpl verify
java.lang.Exception: Cannot compare policies from different models desired[6.4.4.4-4.2.3] actual[6.4.4.4-4.2.4]
        at com.airwave.config.services.ConfigServiceImpl.validateVersion(ConfigServiceImpl.java:537)
        at com.airwave.config.services.ConfigServiceImpl.verify(ConfigServiceImpl.java:302)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.airwave.core.AbstractService._work(AbstractService.java:300)
        at com.airwave.core.AbstractService.submit(AbstractService.java:323)
        at com.airwave.core.AbstractService.run(AbstractService.java:353)
        at java.lang.Thread.run(Unknown Source)
2016-10-21 13:58:36,758 INFO  Message      com.airwave.config.services.MessageService sending:
{"command":"audit_result_update","ap_id":14,"audit_status":"Version Mismatched"}

2016-10-21 13:58:42,809 INFO  Core[1]      com.airwave.config.services.MessageService Received message with type: update

2016-10-21 13:58:42,811 INFO  Group        com.airwave.config.services.GroupService change type[update] for table[ap]
2016-10-21 13:58:55,633 INFO  Core[1]      com.airwave.config.services.MessageService Received message with type: config

 

 

 

 

 

 



A:

After the IAP Firmware upgrade from Airwave, We will need to give it about 15-20 minutes for the policy migration to happen. It will automatically upgrade and fix the version mismatches.

and will show up as 4.2.4.

Note: Please do not go ahead and do the policy migration manually from the IGC --> Airwave settings page, with in 20 minutes, unless you are doing a Policy version downgrade.

Version history
Revision #:
2 of 2
Last update:
‎03-29-2017 04:05 AM
Updated by:
 
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