Monitoring, Management & Location Tracking

VisualRF error if enabled 1 week after install

Aruba Employee

This is a known issue where if the customer does not enable visualRF within 1 week of installing the AMP, the /tmp folder where the site_list.xml and campus_building_list.xml are stored initially, gets cleaned out.

This has been fixed by moving the xml files to a different directory now.

Customers will keep running into this problem if they dont enable visualrf within a week from installing the AMP. 


The solution is 

create a directory named site_migration in /tmp 
copy blank site_list.xml and campus_building_list.xml from any other AMP into the site_migration directory 
restart visualRF 
This should fix the issue.
This is a known issue where if the customer does not enable visualRF within 1 week of installing the AMP, the /tmp folder where the site_list.xml and campus_building_list.xml are stored initially, gets cleaned out.

This has been fixed by moving the xml files to a different directory now.

Customers will keep running into this problem if they dont enable visualrf within a week from installing the AMP. 


The solution is 

create a directory named site_migration in /tmp 
copy blank site_list.xml and campus_building_list.xml from any other AMP into the site_migration directory 
restart visualRF 
This should fix the issue.
This is a known issue where if the customer does not enable visualRF within 1 week of installing the AMP, the /tmp folder where the site_list.xml and campus_building_list.xml are stored initially, gets cleaned out.

This has been fixed by moving the xml files to a different directory now.

Customers will keep running into this problem if they dont enable visualrf within a week from installing the AMP. 


The solution is 

create a directory named site_migration in /tmp 
copy blank site_list.xml and campus_building_list.xml from any other AMP into the site_migration directory 
restart visualRF 
This should fix the issue.

Version history
Revision #:
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Last update:
‎06-06-2014 08:04 AM
Updated by:
 
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