Monitoring, Management & Location Tracking

index "pg_authid_rolname_index" contains unexpected zero page at block 0

Aruba Employee

Q. AMP can't start and I'm getting database errors like this in the log:

index "pg_authid_rolname_index" contains unexpected zero page at block 0

A. This is a problem caused by a corrupt database. A good solution to get up and running again is this: 

1. Save off the most recent data backup from /var/airwave-backup/nightly_data001.tar.gz.
2. Re-install AWMS with the .iso (be sure to not keep the existing database when prompted during the installation).
3. Restore backed up data.

AWMS 6.1 has a new version of postgresql that seems to have a fix for this. We recommend upgrading to version 6.1 to prevent this from happening in the future.

Version history
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Last update:
‎06-09-2014 08:50 AM
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